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Internet

Get help with frequently asked questions.


Internet


  • 1

    What does “always on” mean?

    It means that you never have to dial up again. NO phone line needed. If your computer is on, you’re online – with instant, high-speed access to everything the Internet has to offer.

  • 2

    What is a cable modem?

    A cable modem is an external device that connects to your computer. Cable modems translate radio frequency (RF) signals to and from the cable plant into Internet Protocol (IP); the communications protocol spoken by all computers connected to the Internet. Blue Stream Internet Service requires a two-way DOCSIS 1.1 or higher compliant cable modem.

  • 3

    Can I have my own Website on Blue Stream Internet Service?

    Your account provides for 100MB of Web Space for your personal use.

  • 4

    Can I attach a server to your network?

    No. This is a residential service and does not support or allow servers of any kind. Please visit our business services page to learn more.

  • 5

    Speed and “Always On”? How fast is Blue Stream Internet?

    Incredibly fast! Blue Stream Internet Service is up to 150 times faster * than a 56 K dial-up modem and up to 9 times faster than DSL Lite! Speeds are high as 1 Gbps!

  • 6

    Do I still need my Internet Service Provider?

    No. Blue Stream Internet Service gives you a lightning-fast connection to the Internet, plus email, and Web Space.

  • 7

    If I don’t subscribe to cable TV, can I still get Blue Stream Internet Service?

    Yes, if you reside in a Blue Stream service area.

  • 8

    What is Residential High-Speed Cable Internet Service?

    High-Speed Cable Internet Service is one of the fastest home Internet services you can get. It delivers the full power of the Internet – incredible multimedia, streaming music, and unlimited possibilities for fun, learning, and communication – to your computer using a cable wire instead of a phone line. Blue Stream Internet Service provides all the features you need to enjoy the Web: unlimited access, blazing speed, up to nine email accounts, 100 MB of personal Web Space, and superior 24/7 technical support.

  • 9

    Can I get Blue Stream Internet service in my neighborhood?

    Blue Stream Internet Service is offered everywhere Blue Stream Television is offered.

  • 10

    What are the minimum system requirements?

    0/100 network card that supports a category 5 network cable w/an RJ45 connector   

     

    Windows:   

    Windows 95, 98, 98SE, NT 4.0, 2000, ME, XP home/office or Vista   

    Pentium-equivalent Processor (Pentium 133 or higher recommended)   

    32 MB RAM for Windows 95, 98, 98SE (64 MB recommended) 64 MB RAM for Windows NT 4.0, ME, 2000, XP home/office 150 MB available disk space   

     

    Macintosh:   

    Mac OS 8.5 or higher   

    PowerPC 601 Processor (PowerPC 603 or higher recommended)   

    24 MB Memory/System RAM (32 MB recommended)   

    56 MB available disk space   

    8.) What is a cable modem?   

    A cable modem is an external device that connects to your computer. Cable modems translate radio frequency (RF) signals to and from the cable plant into Internet Protocol (IP); the communications protocol spoken by all computers connected to the Internet. Blue Stream Internet Service requires a two-way DOCSIS 1.1 or higher compliant cable modem.

  • 11

    Can I have more than one email address?

    Yes. Up to 10 email addresses are included in your low monthly fee.